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L'Ours Polaire 
welcomes you !

On this page you will find all the information you need to make your stay a success.

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L'Ours Polaire
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You don't have to read it all. It is there to answer any questions you may have during your stay (use of the Nordic bath, cabin equipment, outings, visits, etc.).

To download and consult it: english // french

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The access code for the key box will be sent to you on AirBNB 1 hour before your arrival, or by telephone if you have booked via our website.

To download and consult them: english // french 

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We do not ask you to do this but to let us know if, during the 24 hours following your arrival, you see anything broken/damaged that is not noted on the inventory of fixtures.

You will need to let us know on the day of your departure if you have broken or damaged anything. 

We work on the basis of trust.

To download and consult it: english // french 

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The house linen

Here is the instruction guide: english// french 

You can also watch a tutorial here

Our advices:  english // french 

  • Book your equipment with our partner skiloc (-10%) here

  • Buy your ski pass here

  • Consult the skibus timetable here

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Household linen (sheets, towels, tea towels, bath mats) is not included for stays of less than 7 nights.

It is optional for €25 per person.

Dimensions of double beds (in cm):

160 x 200 / 50 x 70 for pillows

Dimensions of single beds (in cm):

90 x 200 / 63 x 63 for pillows

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Please note that cleaning is not included.

We ask you to return the accommodation in a clean and tidy condition, with respect for the cleaning lady.

The check-out protocol, which is on site, will help you.

You can find it here:

english // french

We wish you the most wonderful stay

at L'Ours Polaire!

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