L'Ours Polaire
welcomes you !
On this page you will find all the information you need to make your stay a success.
The welcome booklet
You don't have to read it all. It is there to answer any questions you may have during your stay (cabin equipment, outings, visits, etc.).
The access code for the key box will be sent to you on AirBNB 1 hour before your arrival, or by telephone if you have booked via our website.
We do not ask you to do this but to let us know if, during the 24 hours following your arrival, you see anything broken/damaged that is not noted on the inventory of fixtures.
You will need to let us know on the day of your departure if you have broken or damaged anything.
We work on the basis of trust.
The cleaning & house linen
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There is only one covered parking space allocated to the flat. Under no circumstances should you park elsewhere in the car park, as all the other spaces belong to someone else.
There are parking spaces around the chalet, notably near the joinery.
Our advices: english // french
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Book your equipment with our partner skiloc (-10%) here
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Buy your ski pass here
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Consult the skibus timetable here
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End-of-stay cleaning and linens are included.
However, routine housekeeping remains your responsibility (washing dishes, taking out the trash, and leaving the property reasonably tidy).
The protocol available here will guide you.
Here's what we've tested and approved!
If you have any questions about the property, its amenities, or the surrounding area, please don't hesitate to contact us. We will be happy to assist you.
Please use the messaging system on your booking platform or our contact email.
📞 For emergencies only: +33 6 10 47 88 77
We wish you the most wonderful stay
at L'Ours Polaire!